Ship the Dewar to Diamond

​​Once all samples have been added to the Dewar and ISPyB has been updated to reflect this, the Dewar can be shipped to Diamond.

Please Note: Samples should (can?) not be added to shipments in ISPyB after the Dewar has been shipped!

Click on the Create Airway Bill button.

Make sure all fields are completed correctly – all are editable if any errors are found.  Click on Create Airway Bill once finished.

Check at the bottom of the shipments page, that both “awb created” and “pickup booked” appear.  If the pickup has not been booked, then the shipping request has not gone through properly and DHL will not collect your Dewar – try creating the airway bill again.

Now print the shipping labels, by clicking on the button "Print Shipment Labels".

Please make sure you print the labels on separate sheets!

Label 1 should be attached to the actual Dewar – make sure any old labels are removed first.  The barcode generated is unique to each particular shipment - old labels will confuse the system and require manual intervention as the Dewar will be associated with a different visit and shipment to the case. (The Dewar is not necessarily stored in the case once it arrives at Diamond!)

Label 2 (Outgoing Address Label) should be stuck on the Dewar case.

Label 3 (Return Address Label) should be placed in the case.

The Dewar is now ready to be collected - please refer to the table here for advice on when the Dewar should be picked up.