Diamond wants every element of your visit to go smoothly. This guide provides information to meet your needs while you are with us at Diamond.
On arrival to the Harwell Science and Innovation Campus there are two places most people need to identify.
Main Gate (R75)
Report to the Main Gate of the UKRI site where Diamond is located. If you are not in posession of your user pass please report to reception. If you already have you user pass you can access site via the turnstile on the left hand side of the main gate buiding.
Ridgeway House (R87)
To find Ridgeway House from the Main Gate, walk straight to the the end of the pathway, cross over the road at the zebra crossing, turn left then a sharp right.
Instruments
Please arrive between 09:00 and 14:00 to ensure you receive your training. Otherwise, you should arrive at the synchrotron at a time agreed with your local contact.
The beamlines are numbered in a clockwise direction.
I14, eBIC and ePSIC are housed in an external buildings which are immediately behind the R22 restaurant when coming from Diamond House.
The I13 instruments are in a separate building alongside I14 on Road Five, and can be accessed from the rear of Diamond House.
Fire Alarm
In case of a fire, the alarm will sound followed by a recorded message which will also inform you of a total evacuation. Follow these instructions and evacuate the building by the nearest exit. Please do not use the lifts or the link bridge between Diamond House and the Synchrotron.
If you are in the synchrotron building go straight to the muster point outside. This can be found at ground level under the link bridge between Diamond House and the Synchrotron building. You must then swipe your card at the master card reader found at the muster point. If you are in Diamond House leave via the nearest exit and assemble in the car park at the front of the building. If you are in external buildings (I13, I14) evacuate via the nearest exit and muster at the muster point adjacent to the road way.
Follow instructions as directed by emergency controllers and do not attempt to re-enter the buiding unless they have given you the all-clear.
If you discover a fire:
Notify the emergency controller of your actions.
Routine fire alarm testing takes place between 11:30 and 12:00 on a Tuesday and will be announced on the overhead tannoy.
If you might require extra assistance to evacuate the building in case of emergency, please discuss with your Local Contact in advance of your session to ensure a plan is in place for your session.
First Aiders
Diamond has first aiders on site at all times. Please see the list displayed by each beamline. In case of emergency please contact the Experimental Hall Coordinators on 01235 778787.
Accidents and Near-Misses
Diamond reviews all accidents and near-misses regularly to improve our processes. Please ask your Local Contact or an EHC (01235 778 787) for an Incident Report Form which should be completed and given to the Local Contact or EHC who will pass it to the Diamond SHE group.
Spills and Other Emergencies
Contact the Experimental Hall Coordinators on 01235 778787.
Control Room Operators: 01235 778 999
RAL Security
RAL security are also available on 01235 778888.
While Diamond discourages lone working during your visit, it is sometimes necessary.
If working alone between 18:00 and 08:00, you must notify the Diamond Experimental Hall Coordinators (EHC) on 01235 778787 as they make regular checks on anyone who is working alone. Please inform the EHC when you have completed your work and are leaving site.
Diamond is sited on the Harwell Science and Innovation Campus and there are several local amenities that may be available during your stay.
Doctor / dentist: There are no medical facilities on site. Should you require a doctor/medical advice or a dentist please contact 111.
ATM: There is a 24 hour, no fee cash machine in the R22 Restaurant.
There is a small parade of shops on Harwell Campus in Curie Avenue which includes the following:
Store/Post Office (McColls): Tel 01235 834391. Open from 06:30-18:00 Monday to Friday and 07:00-12:00 on Saturday and Sunday.
Bloomers Sandwich Bar: Tel 01235 833885. Open from 08:00 -15:00 Monday to Friday.
Hairdressing salon (Atomic Hair): Tel 01235 832062. Open from 09:00-17:00 Monday, Tuesday, Thursday and Friday, 09:00-21:00 on Wednesday and 08:00-12:00 on Saturday.
Dish at Harwell: A consciously sustainable food destination, filled with a choice of authentic and vibrant cuisines. Further detail can be found here.
Diamond always includes breakfast when we book your accommodation.
Users who are being provided with financial support for their experiment will find that their access card has been loaded with a contribution of £18 per day. This money is available for the days that the experiment is scheduled. Additionally you can claim up to £9 in the R22 Restaurant for a meal the evening before your experiment starts.
Diamond does not reimburse the cost of alcohol or any food or drink consumed on your journey to or from Diamond, or taken offsite. Where it has not been possible to provide accommodation on site, details of what can be claimed can be found in the Financial Support & Expenses Procedure
All users must use the catering provision on campus.
Tea, coffee, drinking water, milk and sugar are available in all Diamond kitchens at no charge. Kitchens are equipped with boiling water, fridges and microwaves for your use.
If you have special dietary needs, please approach the restaurant directly to make a request. You can do this by emailing [email protected]
On the Diamond site It is forbidden to consume or be under the influence of alcohol or drugs which may make you unfit to work or adversely affect safety performance. See here for the full set of Health and Safety Rules.
Times of opening during machine operation
Where this differs you will be notified by the User Office in advance of your session.
Eating areas are located in Diamond House and in synchrotron kitchens.
Instrument
Please leave the instrument and any labs you have used clean and tidy. Diamond are not able to dispose of your samples. Please repack everything your brought with you and take it away from site.
Accommodation
Please ensure you check out from your accommodation before the check out time. If you are due to pay for your own accomodation you need to ensure this has been done before you leave - in the case of non-payment we will pass on your contact address so that payment can be sought by the accommodation provider. Please note that check out time for Ridgeway House is 10:00.
If you no longer require your room or are checking out early, please inform the User Office and the hotel by 12 noon the day before. You/your institute will be charged if you fail to do so.
Access Cards
Please keep your user badge after your session if you will be returning to Diamond within 6 months. You will then be expected to bring this with you for any further sessions.
If you are not returning within 6 months, please hand your badge in at the Main Gate after you depart site.
Diamond Light Source is the UK's national synchrotron science facility, located at the Harwell Science and Innovation Campus in Oxfordshire.
Copyright © 2022 Diamond Light Source
Diamond Light Source Ltd
Diamond House
Harwell Science & Innovation Campus
Didcot
Oxfordshire
OX11 0DE
Diamond Light Source® and the Diamond logo are registered trademarks of Diamond Light Source Ltd
Registered in England and Wales at Diamond House, Harwell Science and Innovation Campus, Didcot, Oxfordshire, OX11 0DE, United Kingdom. Company number: 4375679. VAT number: 287 461 957. Economic Operators Registration and Identification (EORI) number: GB287461957003.